Privacy

Privacy Policy

This page explains how the ViewClass website handles the data you submit when using public forms and contact channels, what we do with it, who can access it, and how we work to protect it. This policy remains subject to updates as the site and regulatory requirements evolve.

Introduction

ViewClass respects the privacy of its website visitors and handles submitted data in line with the purpose for which it was provided. This policy applies to what you submit through public website forms (proposal request, meeting booking, general contact) and via the official email [email protected], and does not address how user data is handled inside the ViewClass operational platform serving schools, which is governed by separate operational agreements with the school.

Data We May Collect

Through the website's public forms, we may collect the data you choose to provide to complete your request. Common examples include:

  • Full name and job title.
  • School or entity name, country, and city.
  • Mobile number and email address.
  • Approximate number of students within the proposal-request form on /request-demo.
  • A copy of the commercial registration or license if you optionally choose to upload it on /request-demo.
  • Meeting topics or notes and the expected number of attendees within the /book-meeting form.
  • Message type (general inquiry, support, partnerships, media, other), subject, and message body within the /contact form.
  • Any additional information you voluntarily mention in notes or message fields.

How We Use the Data

We use the data you provide to serve the purpose for which it was submitted, including:

  • Responding to your inquiries and routing your message to the relevant team.
  • Preparing a customized technical and commercial proposal based on the school's needs, size, and required service scope.
  • Arranging an online meeting and preparing for it, and communicating about confirming the time.
  • Following up requests from schools and educational entities and recording them within the approved follow-up workflow.
  • Improving the visitor communication experience and understanding the general nature of incoming inquiries.

Data Sharing

We do not share visitor data with parties unrelated to the request or service. Limited sharing may occur when needed to deliver the service (such as operating forms or booking channels), to comply with regulatory requirements, or within approved technical tools running the website. Sharing is limited to what the service requires, and the data is not used for third-party advertising purposes.

Data Protection

We commit to applying high standards of data protection and cybersecurity, with access to data organized on a need-to-know and permission basis. The digital environment is by nature subject to continuous change, so we keep updating our controls and procedures in line with approved best practices, without making absolute promises that cannot be technically guaranteed.

Data Retention

Data submitted through the website is retained for the period needed to process the request, communicate, and follow up with you, or as required by regulatory and operational requirements. When no longer needed, it is handled in line with ViewClass's approved data-retention and data-disposal policies.

Cookies and Analytics

The website may use cookies or analytics tools to improve the user experience and measure page performance when enabled. This policy will be updated if additional tracking or analytics tools are added, with their purpose clarified later.

User Rights

You can contact us via the official email [email protected] to inquire about the data you submitted through the website forms, request its correction, or request its deletion when possible under regulatory and operational requirements. We will work to respond to your request within the approved follow-up workflow, and we may ask you to confirm your identity before fulfilling certain requests.

Policy Updates

This policy may be updated from time to time as the website's services and regulatory requirements evolve. The last-updated date will appear on this page upon implementation, and we recommend reviewing it occasionally to stay informed of any changes.

Privacy Contact

For any inquiry related to this policy or to the data you submitted through the website, you can contact us via the official email [email protected]. Company location: Jeddah, Kingdom of Saudi Arabia.

[email protected]Jeddah, Kingdom of Saudi Arabia

Frequently Asked Questions

The website collects data you choose to provide through the public forms, such as full name, job title, school name, country, city, mobile, and email, along with form-specific data (approximate student count and optional commercial registration in /request-demo, meeting topics and expected attendees in /book-meeting, message type, subject, and body in /contact).