What This Service Delivers
Teacher–parent communication over personal phones costs the school oversight and documentation, and burdens teachers outside working hours. ViewClass's Internal Mail keeps every exchange inside the platform: organized, documented, governed by permissions, and available to parents, students, teachers, and administration each by role.
What you get:
- A complete mailbox for every user: inbox, sent, archived, and trash.
- Rich message composition: subject, importance level, multiple recipients, a text editor with advanced formatting plus images and embedded video, and attachments from the device.
- Smart recipient selection: choosing the user type (teachers, students, parents, and so on) brings up the relevant list to pick from.
- Message actions: reply, forward, archive, delete — and search by sender, subject, or date.
- Automatic archiving of previous terms' messages, with search within the archive.
- School-defined controls: allowing supervisors to view teacher–student messages, and allowing or preventing students from messaging classmates.
- Parent notifications of new messages and their count, taking them straight to the mailbox.
How It Works in ViewClass
- The school sets the controls in general settings: who messages whom, and who sees what.
- Users message from their accounts: a teacher writes to a parent or a group of parents, administration to its staff, and a parent to a teacher or administration — with attachments and set importance.
- Saved and archived: every message in its record, with previous terms' messages moved to the archive automatically.
What Your School Gains
- Healthy boundaries for teachers. Communication on the platform, not their personal phone — protecting their time and protecting the school.
- Oversight and safety. Supervisor access to teacher–student messages ensures a disciplined communication environment.
- Documentation that never disappears. Everything said between the school and a parent is preserved with its date — a reference in any dispute.
- Clean inboxes. Automatic archiving keeps every user's mailbox focused on the current term.
This service integrates with SMS and WhatsApp, Weekly Plan and Teacher–Parent Communication, and the Mobile App — explore the Communication pillar or request a technical and commercial proposal.