What This Service Delivers
Some messages cannot wait until a parent opens the app: this morning's absence, an urgent announcement, or the end-of-term certificate. ViewClass's SMS and WhatsApp ensures these messages reach the parent's phone directly — from the same platform that holds their data, not from an external list of numbers.
What you get:
- SMS from an accredited provider sent from inside the platform to all parents or a specific group (a grade, a class, selected students).
- An official school WhatsApp when enabled: linked from school settings (WhatsApp service integration details) to serve as a managed official channel, not scattered personal groups.
- Ready use cases: daily absence and lateness notifications (automatically with biometrics or with one click from the attendance screen), sending digital certificates, performance reports, and important announcements.
- Channel selection at sending time: SMS, in-platform notification, or both — according to the message's importance.
- Contact data straight from the platform: the numbers of parents linked to their children, so no external lists go stale.
How It Works in ViewClass
- At activation: the SMS service is enabled whenever the school wishes, and official WhatsApp is linked from settings if the school chooses it.
- At sending time: from the relevant service screen (attendance, certificates, reports), the target group and sending channel are selected, and the message reaches the parents actually linked to those students.
- Automatically when needed: absence and lateness notifications are sent without manual intervention when biometric integration is enabled.
What Your School Gains
- Reliable delivery for what matters. The critical message reaches the parent's phone in its moment, not when they remember to open the app.
- An official channel instead of chaos. The school's official WhatsApp replaces teachers' personal groups where messages get lost and mixed.
- No external number lists. Sending from the platform ensures the number is the current parent's number linked to the student.
- Every message documented. What was sent, to whom, and when is recorded in the platform — a reference for any inquiry.
This service integrates with Parent Absence Notifications, Digital Certificates, and Internal Mail — explore the Communication pillar or request a technical and commercial proposal.